Testimonials

"They arrived safely. Beautiful - thank you. My daughter already has them on and is wearing them out tonight!..."

"they continue to be lovely."-- Suzanne
CA
read more...

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Shop Policies

Get Information on shipping and returns and exchanges on this page.

My products are on Zibbet handmade Marketplace (Recommended for international customers).

Shipping and Delivery

United States
1 Item = $1.75
2 Items and above = $5.00

For international shipping please contact me for a quote.

Two or more items for one flat shipping rate. Group buys are a great way to save on shipping.

• All products are shipped from Houston, Texas in the United States of America.
  
• Orders are completed in 1-3 business days.
• Hannah's Gemstone Jewelry website uses Google Wallet as it's default payment method.
• Use PayPal Checkout if you prefer to pay with your PayPal account.
  

Shipping Methods to Choose From:

1. USPS Priority Mail
2. USPS Priority Mail International
3. USPS First Class (Domestic orders)
4. USPS First Class International

Shipping and Delivery:

• Allow 2-4 Business days for delivery within the United States.
  
• Allow 10-15 days or 2-3 weeks for delivery to international countries.
  

Shipping and delivery can be longer because of holidays and or customs regulations in the destination country. For international customers if there is a delay on arrival time please check with your local customs or your local post office.

Refunds and Exchanges

A great amount of care and thought goes into displaying and describing photos accurately as well as in the shipping process of every product to ensure that it reaches you in excellent condition just as it was sent. Contact me within 7 days from the date of receipt of your order. In this case the shipping fees become the responsibility of the customer, and only the cost of the returned item(s) will be refunded.

To help provide you with the best possible service please provide:

• Your first and last name,
• Customer id number,
• Order number,
• Order date and date received,
• Billing and shipping information,
• Details about your item (including product code, product name, size, color, and the quantity(ies) you wish to return).
• Please state the reason(s) for wanting to return the product(s). Thank you.

No refunds, returns, or exchanges on earrings.

Items must be returned in original condition. Save a copy of the packing slip for your records and include the original with your return order. Once received the cost of the item will be refunded.

International Customers:

Please use the PayPal Checkout or a PayPal invoice can be sent to you (no sign ups and no PayPal account needed).

Recommended: According to international shipping policies an insurance fee is required on jewelry items entering your country--a fee of $11 will cover this. All charges are based on Postal Service charges according to weight and international shipping policies. There is no handling fee and I make no profit from shipping fees.



You may be subject to import duties and taxes. Additional charges for customs clearance must be paid by you. I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from us (Hannah's Gemstone Jewelry), you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. I am required to fill out a Customs form for all International packages being shipped. This form will list the value of your order's contents by product type; for example, Earring value: $16.00

Please note that I may not be able to ship to your country because its laws prohibits jewelry items from entering the country. Countries of note: (United Arab Emirates, Togo, Nigeria, Saudi Arabia, Romania, Qatar, Ethiopia, Indonesia).

Guarantees:

• Prompt shipping.
• Queries are responded to within 24 hrs.
• Items are packaged with care.
• Affordable prices on handmade jewelry.
• Hannah's Gemstone Jewelry items are versatile, light weight and easy to wear whether you are going to work, to the supermarket, a special event, or staying in.
• A site that is easy to navigate.
• Here you can find delightful gifts for your family and friends.

Thank you for your visit!

All orders are completed and shipped in 1-3 business days once payment has been received.

International customers pay with PayPal (you'll be taken to my store on The Zibbet handmade marketplace).

This site uses Google Wallet to accept payments.  All major credit/debit cards are accepted. Follow the instructions on the checkout page to complete payment.

Google Wallet securely stores your payment information and makes purchasing fast both online and in-store.